CHC20108 Certificate II in Community Services

CHC20108 Certificate II in Community Services is a course designed to give you the foundation knowledge you need for working in the Community Sector. This course will give you pathways if you are interested in working in the Aged Care or Disability fields.
CHC20108 Certificate II in Community Services is delivered with Victoria and Common Wealth Government, funding for students who meet the criteria.
Course Information
This qualification may be used as a pathway qualification into community services work and may apply specifically to:
- Workers who support individuals by providing a first point of contact in a crisis situation and referral to a broad range of services, or
- Workers in residential facilities and/or in community services under direct or regular supervision within clearly defined organisation guidelines and service plans.
Course Structure

Successful completion of this course, requires the fulfilment of 11 units of study: 5 core and 6 elective units
Core Units:
- CHCCS211A Prepare for work in the community sector
- CHCCOM201C Communicate with people accessing the services of the orgnanisation
- CHCORG201B Follow policies, procedures and programs of the organisation
- CHCORG202C Work with others
- HLTOHS200B Participate in OHS processes
Elective Units:
- BSBWORD204A Use business technology
- BSBCMM201A Communicate in the workplace
- CHCAC317A Support older people to maintain their independence
- CHCAC318B Work effectively with older people
- CHCCS411B Work effectively in the community sector
- HLTHIR403C Work effectively with culturally diverse clients & co-workers
Short Courses that may be useful for you:
- HLTFA301C Apply First Aid
- Medication for PCA
- HLTFS207C Food Safety Practices
- HLTHSE204C Follow Safe Manual Handling Practices
- HLTIN301C Comply with infection control policies and procedures
Work Placement Program
Work placement is not optional; this course include a compulsory number of hours of practical placement.
Those who have tried to secure work placement know frustrating it can be. Well luckily for our students we have taken stress out of the process by assisting you in getting work placement. The time you could have spent hassling for practical places, can now be spent in catching up with your studies in aged care and generally appreciating the aged and their needs. The process is simple:
- Once you are marked satisfactory in 5 units, you can apply for work placement by completing the online form or manual one in any of our campuses. In the form you indicate your availability for the community services practical and preferred suburb.
- Whereas we endeavour to place you in an community services facility of your choice, we can’t guarantee that this will happen all the time to all the students since availability of space in community services facilities is also a factor.
- Once you submit your form keeping checking which community services facilities are available for you.
- As a tip, please note that community services facilities prefer students who are flexible and reliable.
- On average it takes about 2 weeks to secure work placement in an community services facility.
Requirements for Work Placement
- Complete 5 units
- First Aid Certificate
- Manual Handling Certificate
- A Police Check (www.police.vic.gov.au)
Recognition of Prior Learning and Credit Transfer (RPL)
Recognition of prior learning is the process that recognizes a student’s current skills and experience regardless of where and when the learning occurred. Students could have existing knowledge and skills formally recognized and credited towards a qualification by JTI. For more information on RPL, please click here to find out more.
Available Job Opportunities
- Assistant community services workers
- Care service employee
- Contact officers
- Customer service staff
- Domestic assistant
- Gardener/ grounds person
- Home helper
- Housekeeping assistant
- Laundry assistant
- Night/ community patrol worker
- Personal care assistant
- Provision of emergency relief
- Reception/ front desk staff
- Support worker
Course Pathway
This qualification has pathways into further study in:
- Certificate III in Aged Care
- Certificate III in Home and Community Care
- Certificate IV in Disability
COURSE DURATION

The Community services course will take between 3 to 6 months and in special circumstances student will be given up to one year to finish. This time frame includes 7 to 19 weeks of class time and 4 weeks (50 hours) of work placement in a community services facility.
On average a learner should allocate 30 hours/week of learning and assessments.
JTI offers flexible training which suits individuals and industry requirements. The flexible nature of our delivery of this course [online, blended, face-to-face] caters to students in need of flexible study/work hours, working parents students studying other courses, those juggling between employment and studies and all who are time constrained and wish to either further their education or change career paths.

DELIVERY METHODS

Blended Face to Face and Online Learning
Our face-to-face learning is delivered in several delivery sites which are located in Melbourne(Mount Waverley, Dandenong, Sunshine) and Sydney. Classes for community services course are held at a variety of times so as to be convenient and flexible for today’s busy schedules. All our students have both face-to-face and online learning available to them. Students can submit assessments online, which is available 24/7 and thus minimizing time lapse between submissions, marking and feedback. We encourage our community services course students to take full advantage of our e-learning for studying and submitting assignment.
Classes are held regularly at various campuses in Melbourne & NSW. Campus timetables are updated every few weeks and are provided on the campus notice boards as well as on the JTI website. Online support classes are held weekly and all students are welcome to attend.
The Modes of learning are:
Blended learning:
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Online learning:
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Online Elluminate support classes
We have online live classes on a weekly basis. In this class students interact with trainer and one another by asking questions and sharing experiences.
We have revolutionised the process of learning by availing aged care resources 24/7, everywhere, anywhere, all the time so much so that if you’re interstate or overseas, you still can study and submit your assignment. Additionally, we support aged care learning through several medium: email, chat line, live classes, phone or walk-in.
What distinguishes us from other RTO:
- Job Training Institute offer a blended learning environment of both face to face and online learning.
- Service – our trainer/assessors are always available to assist you when you need it most.
- Job Training Institute has a work placement coordinator that liaises with the facilities on the student’s behalf
- Students can continuously get support for their aged care studies, by contacting the trainer real time via chat, email, phone or simply email enquiry via the website.
Pre-Requisites
There are no pre-requisites to join this course.
Entry Requirements
The requirements for this course are:
- A written/online application form
- Successful completion of language, literacy and numeracy assessment
- Identification Documents
- A Photo ID
It would be preferred if you are under 25 that you have completed year 10. And if you are over 25, you should have relevant work/life experience
Language, Literacy and numeracy Assessment:
Prior to enrolment in a course, students will be required to complete a Language, Literacy and Numeracy (LLN) Assessment which will be completed upon application.
This assessment is used to determine the student’s level of language, literacy and numeracy required to complete the course or whether the student requires additional support.
The outcome of the LLN test will determine whether the student is suitable for enrolment. Students who are assessed as not having the required level of language, literacy and numeracy skills will be referred to external support networks to work with them on skill development in the required area/s. Students can apply for enrolment again once they have developed skills in that area.
Assessment

Assessments you will need to do in order to be competent are:
- Short Questions
- Case Studies
- Research Activities
- Observation by a trained assessor in a simulated environment.
- Third party by work place supervisor
Assessment Submission
Assessments can be submitted via face to face classes or the online learning environment which we call “moodle”. Through moodle students can submit assignments from the comfort of their home and receive assistance from qualified trainers, assessors and IT staff. Support is provided online through email, chat line, live classes as well as on the telephone.
Some Nursing Homes would like our assessor to come out to the facility to Sign you off. Please contact our office to organize for a time to do this.
Government Funding

Government Funding Eligibility Criteria
- Australian Citizen/Permanent Resident/Holder of special category Visa(sub-class 444, New Zealand citizen)/East Timorese asylum seeker/holder of Temporary Protection Visa
- Resides in Victoria
- Candidate aged 20 and above (as at 1st Jan 2011) need to upskill
- Candidate under the age of 20 (as at 1st Jan 2011) don’t need to upskill
Students with disabilities are also encouraged to access funded training places.
For further information, please contact our friendly staff.
Email: contact@jti.edu.au Phone: (03) 9802 9697 | 97711008 | 0434378860
PRICING
| NAME OF COURSE
& CODE |
Self Funded | Government Funded | |||
| Registration Fee | Tuition Fee | Total | Without Concession | With Concession# | |
| CHC20108 Cert II in Home and Community Care Blended Online and Face to Face |
$500 |
$800 $400×2 (monthly) |
$1300 |
$150 per calendar year |
$105 per calendar year |
| CHC20108 Cert II in Home and Community Care With 10% Discount ^ |
$1000 |
$170 (Payment on the next fortnight) |
$1170 |
N/A |
N/A |
| RPL (Recognition of Prior Learning) |
$500 (part of total fees) |
$100 per unit |
Varies |
$150 per calendar year |
|
| HLTFA301C Apply First Aid | $120 | ||||
| Medication for PCA * | $350 | ||||
| HLTFS207C Food Safety Practices | $100 | ||||
| HLTHSE204C Follow Safe Manual Handling Practice | $150 | ||||
| HLTIN301C Comply with infection control policies and procedures | $150 | ||||
*Medication for PCA course includes two units of (CHCCS305B Assist with self medication, HLTAP301B Recognise healthy body system)
#Concession Cards that are approved by skills for Victoria are based on Skills Victoria website 26 June2011: http://www.skills.vic.gov.au/get-training/fees/concessions
Concessions on tuition fees for government subsidised training places in all course categories are available to people in the following groups:
- Commonwealth Health Care Card holders, and their dependent children and dependant spouses
- Pensioner Concession Card holders, and their dependent children and dependant spouses
- Veteran’s Gold Card holders (but not their dependants)
The student tuition fees are indicative only and subject to change given individual circumstances at enrolment. Additional fees may apply such as student services and amenity fees

Method of Payment:
At Job Training Institute we accept a wide range of payment methods:
- Cash, Cheque or money order
- EFTPOS ( whether over the phone or in person )
- Paypal, Online credit card and debit card payments (Fees and charges may apply)
- Direct deposits, direct debit arrangements.
* All payment is done in arrears, except the registration fee
How to Apply
|
Apply Online
In Person (Visit any of our campuses [Mount Waverley, Dandenong and Sunshine], call or simply email us and one of our friendly staff will guide you through the course choices [aged care, home & community, disability, children’s services etc.]) We also have classes in NSW at: 25 Cowper Street, Parramatta, NSW 2150 Government Funding Application (Click on the government funding button below to see whether you are eligible for Government Funding 2011, and enjoy the Nationally Accredited Course for as low as $187.5!) |
Terms and Condition
Student who apply for courses are required to understand the Terms and Conditions of the institute.







