CHC30213 Certificate III in Education Support

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This qualification covers workers in a range of education settings including public and independent schools and community education settings that provide assistance and support to teachers and students under broad based supervision. Education Support course helps students to learn how to support students with literacy and numeracy skills, cater for the different learning styles, put into practise support behaviour strategies and apply the principles of inclusion and diversity. Some jurisdictions may require specialist skill development and supervision by qualified teachers to address specific job roles. CHC30213 Certificate III in Education Support is delivered with Victoria and Commonwealth Government funding for students who meet the eligibility criteria. Please Note: For more information, please click here to download a copy of the student handbook in pdf format. Also read the student code of conduct, rights and responsibilities here


According to Australian Qualifications Framework, Certificate III in Education Support should be delivered between 1-2 years with a minimum of 100 hours of work placement. But the Duration for each learner will depend on everyone’s skills and knowledge. For example, students with higher education qualifications and students who are already employed in the industry will find themselves completing the course within a shorter time frame as compared to learners with lower education and no experience in the industry. JTI considers each learner on an individual basis and learners who may want to complete the course at a shorter time frame than the one recommended by AQF will be given the following options: • Undertake an assessment with a JTI staff member to demonstrate their capacity to undertake the course within a shorter time frame • Produce evidence of higher learning or previous experience • Undertake an RPL if applicable. • Commit to attending online support classes as well as face to face classes and a commitment to self-study. JTI offers flexible training which suits individuals and meets industry requirements. The flexible nature of our delivery of these courses [online, blended, face-to-face and self- study] caters to students in need of flexible study and work hours, for example working parents, students studying other courses, those juggling between employment and studies and all who are time constrained and wish to either further their education or change career paths. JTI offers flexible training for this qualification which suits individuals and meets industry requirements. The flexible nature of our delivery of this course caters to students in need of flexible study/work hours, for example working parents, students studying other courses, those juggling between employment and studies and all who are time constrained and wish to pursue further education or change career paths. On average a learner should allocate 25 hours per week for learning and assessments.

Entry Requirements

There are no prerequisites or mandatory entry requirements, allowing flexible entry points that reflect an entrant’s knowledge, skills and experience. Entry requirements for this course are: • An online application or written enrolment form • Pre-Training Review which includes a successful completion of language, literacy and numeracy assessment • Unique Student Identifier (USI)-done during the enrolment process • A Photo ID • A completed self-declaration form (Government Funded students only). This form will be provided by our staff upon enrolment. • Ability to obtain a Police Check (Note, if your police check has a previous conviction, you need to discuss this with a JTI trainer/Work placement Coordinator before enrolling in this course) Language, Literacy and Numeracy Assessment: Prior to course commencement, students will be required to undertake a pre-training review which includes a Language, Literacy and Numeracy (LLN) Assessment. This assessment is used to determine the student’s level of language, literacy and numeracy as well as student’s suitability for the specific qualification as required to complete the course and whether the student requires additional support.The purpose of pre-training review is to check the needs of all potential students and make recommendations as to the most appropriate course that will meet their requirements and capabilities. Students who are assessed as not having the required level of language, literacy and numeracy skills will be referred to external support networks or to JTI English classes for further skills development in the required area/s. Students can re-apply for enrolment once they have developed skills in that area.
  • It would be preferred if you are under 25 that you have completed year 10.
  • If you are over 25, you should have relevant work/life experience.
  • If you are aged 18 years and below, we need further approvals from your guardian before enrolling you in the course.
This course is current as per

Government Funding

To assess your eligibility for government funding, speak to a Job Training Institute staff member or use the government funding button below. Funding available currently is in Victoria. Click here to check eligibility Students with disabilities are encouraged to access funded training places. For further information, contact our staff. Email:, Phone: (03) 9212 3535 | 0434378860 Minimum tuition fees for Indigenous students Under the Indigenous Completions Initiative, all enrolments undertaken by Indigenous students will be charged at the concession rate. This include Diploma programs. Students from Aboriginal & Torres Islander backgrounds are encouraged to apply. Note: Skills First Program is a subsidised training scheme through the Victorian Government. It is available to eligible residents in Victoria. If you are eligible for Skills First Program funding and if you complete this course , the value of the government contribution will be approximately  $7500 . Fees are subject to change. JTI is compliant with the Equal Opportunity Act 2010 and Individuals with disabilities are encouraged to access government funded training. Registration fee for domestic full fee-paying student is non-refundable The student tuition fees are indicative only and subject to change dependent on individual circumstances at enrolment. Additional fees such as student services and amenity fees may apply. Special offer * Pay $1,500 of the tuition fee upfront and get 10% of total fees. *  For full-paying fees students,enrolment fees is not refundable (refer to refund policy). Concessions on tuition fees for government subsidised training places in all course categories are available to people in the following groups: • Commonwealth Health Care Card holders, and their dependent children and dependant spouses • Pensioner Concession Card holders, and their dependent children and dependant spouses • Veteran’s Gold Card holders (but not their dependants) Funding Entitlements Your completion of this course with our institute may affect your future funding eligibility. So be sure this is the course you are interested in, which will enable you get a job and lead to your future career pathway. Students in Victoria who qualify for government funding are only allowed to undertake 2 courses at the same level in their lifetime with the exclusion of: • the Victorian Certificate of Education; • Victorian Certificate of Applied Learning (Intermediate or Senior); • International Baccalaureate Diploma; • senior secondary school certificates from other Australian jurisdictions; • qualifications listed in the Foundation Skills List (Attachment 1 to these Guidelines); • any VET certificates undertaken as part of a senior secondary qualification (including School Based Apprenticeships/Traineeships); • where an individual is transitioning from a superseded qualification to the current version of the same qualification; and • Where an individual is recommencing training in the same qualification (at either the same or a different provider).


Methods of payment

At Job Training Institute we accept a wide range of payment methods: • Cheque or money order • Cash • EFTPOS (whether over the phone or in person) • Online credit card and debit card payments (Fees and charges may apply) • Direct deposits. All payment is done in arrears, except the registration fee. Registration Fee is non-refundable.

Course Structure

To complete CHC30213 Certificate III in Education Support, students will need to complete 17 units of competency, 12 core and 5 elective units. Core units: 1. CHCECE006 Support behavior of children and young people 2. CHCEDS001 Comply with legislative, policy and industrial requirements in the education environment 3. CHCEDS002 Assist implementation of planned educational programs 4. CHCEDS003 Contribute to student education in all developmental domains 5. CHCEDS004 Contribute to organisation and management of classroom or centre 6. CHCEDS005 Support the development of literacy and oral language skills 7. CHCEDS006 Support the development of numeracy skills 8. CHCEDS007 Work effectively with students and colleagues 9. CHCEDS017 Contribute to the health and safety of students 10. CHCEDS018 Support students with additional needs in the classroom environment 11. CHCDIV001 Work with diverse people 12. CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety Elective units: 1. CHCECE003 Provide care for children 2. CHCEDS008 Comply with school administrative requirements 3. CHCPRT001 Identify and respond to children and young people at risk 4. HLTAID004 Provide an emergency first aid response in an education and care setting 5. HLTWHS001 Participate in work health and safety Dual Courses Option Students enrolling into this education support course also have an option of enrolling into Certificate III in Early Childhood Education and Care (CHC30113). Benefits of enrolling into a dual qualification: • This program allows students to work with wide range of age group of children which increases the employment opportunities, more training opportunities, means more job opportunities and Career pathways. • You will have the flexibility of choosing to take either the Education Support pathway or the Early Childhood Education and Care pathway. • If eligible, government funding is available for doing up to 2 courses in a calendar year • You will have the flexibility of choosing to take either the Education Support pathway or the Early Childhood Education and Care pathway • If eligible, government funding is available for doing up to 2 courses in a calendar year. Certificate III in Early Childhood Education and Care and Certificate III in Education Support are delivered with Victorian and Commonwealth Government Funding, for the students who meet the eligibility criteria.


Classes for this course are held at a variety of times and locations to be convenient and flexible for today’s busy schedules. All our students have both face-to-face and online learning available to them. Students are to submit assessments online, which is available 24/7 and this minimises the time lapse between submissions, marking and feedback. We encourage our students to take full advantage of our e-learning for studying and submitting assignments. Classes are held regularly at various campuses in Melbourne. Students undertaking online option must attend mandatory simulation sessions, First aid and work placements face to face.Online students must also attend weekly online sessions with a JTI trainer and must be able to identify themselves to the trainer during these online sessions. Modes of delivery This course is delivered in various modes which include: • Face to face • Online • Self-directed learning and • work placement. Work placement is undertaken at various industry facilities that are not related to Job Training Institute, hence, we are unable to guarantee work placement at a specific facility. Students will be advised of the venue of their work placement that they must attend as their course progresses. Third Party Arrangements Job Training Institute does not deliver this course through third party arrangements. We use brokers or agents for recruitment of students, but not for training. Job Training Institute is responsible for the quality of the training and assessment in compliance with VET standards, and for the issuance of the AQF certification documentation Delivery Venue This course will be delivered at one of our campuses or a hired venue. Some students may take the option of attending weekly online classes.


Some assignments that you will undertake may include:
  • Short Questions
  • Multiple Choice Questions
  • True or False Case Studies
  • Scenarios Research Activities
  • Project
  • Simulations
  • Observation at the work place by an Assessor
  • Third Party Observation by work place supervisor
  • Portfolio
  • Personal Journal
Assessments can be submitted via face to face classes or in the online learning environment. All students are encouraged to submit assignments online.

Work Placement Program

Work placement is not optional; this child care course includes a minimum of 100 hours for practical placement. We understand the Children Services industry and will assist you in finding Work Placement. JTI Work placement Coordinator, JTI Trainers and the student will work collaboratively in securing a work placement.

Once you are marked satisfactory in the required units, you apply for work placement by completing an online or manual work placement form at any of our campuses or on JTI website. You indicate your availability and the preferred location.We endeavour to place you in a school of your choice, however we cannot guarantee this as availability of the facility is a factor.

Once you submit your form, all parties will work towards securing a place for you. Remember, Children’s Services facilities prefer students who are both flexible and reliable. On average, it takes approximately 3 weeks to secure work placement . To attain your certificate, you must complete both theory assessments and Work Placement.

Requirements for Work Placement Students must have the following before they can apply for work placement, if they are not already working in the industry: • Current First Aid Certificate (HLTAID004) • Current Working with Children's Check • Current Police Check (less than 12 months old-apply for a police check at any JTI campus ) • Completed Satisfactorily 4 units (Trainer to assess the student’s readiness for placement) &Zero balance on course fees

Recognition of Prior Learning and Credit Transfer (RPL)

Recognition of Prior Learning is the process that recognises a student’s current skills and experience, regardless of where and when the learning occurred. Students may have existing knowledge and skills, and these could be formally recognised and credited towards a qualification from JTI. For further information on RPL, click here. Credit Transfer (CT) JTI recognises all qualifications issued under the AQF (Australian Qualifications Framework). Original copies of certificate and transcript will need to be sighted by a trainer. There is no fee for credit transfer. If a credit transfer for ‘Provide First Aid’ unit is applied for, it must be current, including the CPR component which requires a refresher every year. Talk to our staff about credit transfer during the enrolment process.

Possible Job Positions

• Occupational titles may include: • Aboriginal and/or Torres Strait Islander Education Worker • Indigenous Language and Culture Teaching Assistant • Education Assistant • Language Worker • Education Assistant (Special Needs) • Literacy Worker • Education Support Worker • Support Worker (working with children with disabilities) • Home Tutor • Teacher Aide • Homeland Teaching Assistant • Teacher Assistant

Career Pathway

This qualification has pathways for further study in: • CHC40213 Certificate IV in Education Support • CHC51308 Diploma of Education Support (Teacher’s Aide) • Diploma of Early Childhood and care • Diploma of Community Services • Diploma of Mental Health

Student Support Services

JTI is committed to ensuring that all students receive adequate learning support to ensure their full potential is reached, therefore, JTI ensures that: • The learning and support need of all students is assessed upon entry into a course. • All students are made aware of how to access the services they require to successfully complete their course. • Feedback is collected about JTI's provision of support services and the feedback is systematically collated, analysed and used to improve training services. Support services available to all JTI students include: • The trainer/educator is normally the first point of support. If the student is struggling with any training issues, or anything to do with their results and feedback, they should talk to their trainer for assistance. • If the student has an IT issue, they are to email for assistance. • For certificates and statement of attainment, students are to contact the quality assurance department on • If students would like to access their records, they should contact the campus manager. Contact details at the Dandenong campus are: • Any accounting issues, the students are to contact: • For work placement issues, students are to contact: or • For any training concerns, students to contact: • For any other student support concerns, students to contact: For more information on support services

What distinguishes JTI from other Training Organisations?

1. Quality Training and Delivery. JTI has consistently upheld high-quality training and delivery and achieved the highest rating“Demonstrated Consistently Compliant” a provider can receive from our regulator, the Australian Skills Quality Authority (ASQA). As of 2018, JTI was rated by the Department of Education in Victoria as being above the state average in all benchmarks set by the Victorian Government. The measured benchmarks included ratings for student experience and student outcomes. In 2018, 87% of students at JTI stated they were satisfied with us as a training provider which was 10% higher than the Victorian State average for all RTOs that was 77% 2. Multicultural Diversity At JTI we celebrate our multicultural diversity and take time to celebrate and embrace all cultures through several social and community events throughout the year such as Multicultural Day and Australia Day. We understand that settling into a foreign country can sometimes be difficult so our ability to relate to students and staff from all walks of life, and from a range of backgrounds helps to ease students into life at JTI. We believe that together, we achieve!! 3. Flexibility Through blended-learning, we offer flexibility to students which includes: face-to-face, online and self-study modes. For many of our mature students, this flexibility enables our students to manage the balance between work, study and family commitments. 4. Industry Partnerships Because our training is industry relevant and specific, we maintain strong Industry partnerships, which assist, in our students securing work placements and clinical placements, as well as jobs on completion of their course. We hold employer days where students interact with potential employers as well as an annual Industry luncheon which keep us up to date with industry trends and standards. 5. Community Centric JTI is part of the community and we are engaged in various community engagements in our neighbourhoods. Two of our campuses are in low social economic demographics and it is our responsibility to ensure students enrolled with us get good student Support enabling them to complete their courses and engage in the workforce. Our trainers as well as student support officers hold a lot of support sessions to encourage students to get going when things get tough.

Other Information

JTI does not guarantee the following: 1. That a learner will successfully complete a training product on our scope of registration. Learners need to put effort in their study and completion of assignments and JTI will provide the trainers and required resources to enable the learner successfully complete their study. 2. A training product can be completed in a manner which does not meet the requirements of clause 1.1 and 1.2 of VET standards 2015 e.g in a shorter period of time that the AQF specifications. 3. A learner will obtain a particular employment outcome where this is outside the control of JTI. JTI is a training organisation and has no control of employment outcomes.
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