CHC52021 Diploma of Community Services (Case Management, Child, Youth and Family Welfare)

To assess your eligibility for government funding, speak to a Job Training Institute staff member or use the government funding button below. Funding available currently is in Victoria. Click here to check eligibility

Students with disabilities are encouraged to access funded training places. For further information, contact our staff. Email: info@jti.edu.au, Phone: (03) 9055 5007 or (03) 9212 3535

Skills First Program is a subsidised training scheme through the Victorian Government. It is available to eligible residents in Victoria. If you are eligible for Skills First Program funding, registration fee is applicable (Non-refundable) Fees are subject to change. JTI is compliant with the Equal Opportunity Act 2010 and Individuals with disabilities are encouraged to access government funded training. The student tuition fees are indicative only and subject to change dependent on individual circumstances at enrolment. Additional fees such as student services and amenity fees may apply.

Funding Entitlements

Your completion of these courses with our institute may affect your future funding eligibility. So be sure these are the courses you are interested in, which will enable you get a job and lead to your future career pathway. Students in Victoria who qualify for government funding are only allowed to undertake 2 courses per calendar year

At Job Training Institute we accept a wide range of payment methods:

• EFT (Electronic Funds Transfer)

Successful completion of this course requires the fulfilment of 20 Units of Study: 12 Core and 8 Elective Units

Core units:

• CHCCCS004 Assess co-existing needs
• CHCCCS007 Develop and implement service programs
• CHCCCS019 Recognise and respond to crisis situations
• CHCCSM013 Facilitate and review case management
• CHCDEV005 Analyse impacts of sociological factors on people in community work and services
• CHCDFV001 Recognise and respond appropriately to domestic and family violence
• CHCDIV001 Work with diverse people
• CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
• CHCLEG003 Manage legal and ethical compliance
• CHCMGT005 Facilitate workplace debriefing and support processes
• CHCPRP003 Reflect on and improve own professional practice
• HLTWHS003 Maintain work health and safety

Elective units:

• CHCCSM009 Facilitate goal-directed planning
• CHCCSM014 Provide case management supervision
• CHCCSM016 Undertake advanced assessments
• CHCCSM015 Undertake case management in a child protection framework
• CHCMHS013 Implement trauma informed care
• CHCPRT025 Identify and report children and young people at risk
• CHCADV005 Provide systems advocacy services
• CHCCCS009 Facilitate responsible behaviour

There are no prerequisites or mandatory entry requirements, allowing flexible entry points that reflect an entrant’s knowledge, skills and experience.

Enrolment Documents required for this course are:

• An online application/or written enrolment request form
• Pre-enrolment interview with the JTI career consultant/enrolment team
• Completed Pre-Training Review Form
• Successful completion of Language, Literacy and Numeracy Test
• Submission of enrolment documentation: A photo ID Document / Proof Permanent Residency or Citizenship / Proof of Age /Proof of Victorian Residency / Proof of Concession Eligibility (If Applicable) / USI Details or Transcript
• Completed Evidence of Eligibility and Student Declaration Form (Government -Funded Enrolments Only)
• Copy of Overseas Passport with the valid Australian visa grant letter (applicable to SF enrolments)

 Language, Literacy and Numeracy Assessment

Prior to course commencement, students will be required to undertake a pre-training review which includes a Language, Literacy and Numeracy (LLN) Assessment. This assessment is used to determine the student’s level of language, literacy and numeracy as well as student’s suitability for the specific qualification as required to complete the course and whether the student requires additional support. The purpose of pre-training review is to check the needs of all potential students and make recommendations as to the most appropriate course that will meet their requirements and capabilities.

• It would be preferred if you are under 25 that you have completed year 10.
• If you are aged 18 years and below, we need further approvals from your guardian before enrolling you in the course.

This course is current as per training.gov.au

Classes for this course are held at a variety of times and locations to be convenient and flexible for today’s busy schedules. All our students have both face-to-face and online learning available to them. Students are to submit assessments online, which is available 24/7 and this minimises the time lapse between submissions, marking and feedback. We encourage our students to take full advantage of our e-learning for studying and submitting assignments. Classes are held regularly at various campuses in Melbourne. Students undertaking online option must attend mandatory simulation sessions, first aid and work placements face to face. Online students must also attend weekly online sessions with a JTI trainer and must be able to identify themselves to the trainer during these online sessions.

Modes of delivery

Work placement is undertaken at various industry facilities that are not related to Job Training Institute; hence, we are unable to guarantee work placement at a specific facility. Students will be advised of the venue of their work placement that they must attend as their course progresses

Third Party Arrangements

Job Training Institute does not deliver this course through third party arrangements. We use brokers or agents for recruitment of students, but not for training. Job Training Institute is responsible for the quality of the training and assessment in compliance with VET standards, and for the issuance of the AQF certification documentation

Delivery Venue

Simulation class will be delivered at one of our campuses. Some students may take the option of attending online classes depending upon Individual cases.

Example of assessments you will need to do to be competent are:

• Short questions
• Multiple choice questions
• True or false
• Case studies and scenarios
• Simulations
• Research activity
• Project
• Support plan
• Work placement observation
• Third party observation
• Portfolio
• Personal journal

All students are encouraged to submit assignment online.

Work Placement is not optional. Students are required to complete 200 hours for practical placement. Students working in the sector need to talk to their trainer to establish if their current work place will qualify for placements in this course. To attain your certificate, you must complete both theory assessments and Work Placement.

Recognition of Prior Learning is the process that recognises a student’s current skills and experience, regardless of where and when the learning occurred. Students may have existing knowledge and skills, and these could be formally recognised and credited towards a qualification from JTI. For further information on RPL, click here.

Credit Transfer (CT)

JTI recognises all qualifications issued under the AQF (Australian Qualifications Framework). Original copies of certificate and transcript will need to be sighted by a trainer. There is no fee for credit transfer. If a credit transfer for ‘Provide First Aid’ unit is applied for, it must be current, including the CPR component which requires a refresher every year. Talk to our staff about credit transfer during the enrolment process.

JTI is committed to ensuring that all students receive adequate learning support to ensure their full potential is reached, therefore, JTI ensures that:

• The learning and support need of all students is assessed upon entry into a course.
• All students are made aware of how to access the services they require to successfully complete their course.
• Feedback is collected about JTI's provision of support services and the feedback is systematically collated, analysed and used to improve training services. Support services available to all JTI students include:
• The trainer/educator is normally the first point of support. If the student is struggling with any training issues, or anything to do with their results and feedback, they should talk to their trainer for assistance.
• If the student has an IT issue, they are to email itsupport@jti.edu.au for assistance.
• For certificates and statement of attainment, students are to contact the quality assurance department on certificates@jti.edu.au
• If students would like to access their records, they should contact the campus manager. Contact details at the Dandenong campus are: info@jti.edu.au
• Any accounting issues, the students are to contact: manisha@jti.edu.au
• For work placement issues, students are to contact: workplacement@jti.edu.au
• For any other student support concerns, students to contact: studentsupport@jti.edu.au

• Senior Youth Worker
• Aboriginal Housing Worker
• Community Development Worker for Social Housing
• Assistant Community Services Worker
• Community Work Coordinator
• Support Facilitator (Disability)
• Support Facilitator (Community Services)
• Community Housing Worker
• Assistant Community Worker
• Coordinator of Volunteer Work
• Team Leader
• Family Support Worker
• Disability Team Leader
• Early Intervention Worker
• Community Care Manager
• Care Team Leader
• Community Access Coordinator
• Pastoral Care Counsellor
• Youth Housing Support Worker
• Housing Manager
• Welfare Support Worker
• Case Coordinator (Disability)
• Community Recreation Coordinator
• Community Housing Resources Worker
• Family Services Coordinator
• Community Services Coordinator

This qualification has pathways for further study in:

• CHC62015 - Advanced Diploma of Community Sector Management
• Bachelor of Applied Social Science (Community Services)
• Bachelor of Psychological Science
• Bachelor of Psychological Science (Honours)
• Bachelor of Social Work