1300 144 584 (03) 9055 5007

CHC52021 Diploma of Community Services (Case Management, Child, Youth and Family Welfare)

Overview

This qualification reflects the roles of community services workers involved in managing, coordinating, and/or delivering person-centered services to individuals, groups, and communities. At this level, workers have specialized skills in community services and work autonomously under broad directions from senior management. Workers may provide direct support to clients, coordinate programs, manage cases, or supervise staff and volunteers.

This qualification prepares students for roles in the community services sector, supporting individuals, families, and groups to improve their wellbeing and quality of life. Graduates may pursue career pathways such as case management, youth work, or family support.

To enrol in this course, applicants should submit:

  • Completed and signed 'International Student Application Form'
  • Certified transcripts of all academic achievements, including secondary school education
  • Certified evidence of date of birth/Passport
  • Certified evidence of English language proficiency
  • Submit evidence that meets the Genuine Temporary Entrant criteria (Only for Offshore Applications)
  • Minimum Age Requirement: 18 years of age
  • Provide evidence of Health and Insurance Requirements
  • Provide evidence of Recognition of Prior Learning (RPL) / Credit Transfer (CT)

VET National Code CRICOS Code Course Duration Work Placement Hours Material Fee Offshore Price Onshore Price
CHC52021 115248J 78 weeks 400 hours $500 $16,500 $11,500

At Job Training Institute we accept the payment method below:

  • EFT (Electronic Funds Transfer)

All payment is made in arrears, except the Enrolment Fee. Enrolment Fee is non-refundable.

Unit Code Unit Name Core/Elective
CHCADV005 Provide systems advocacy services Core
CHCCCS004 Assess co-existing needs Core
CHCCCS007 Develop and implement service programs Core
CHCCCS019 Recognize and respond to crisis situations Core
CHCCSM013 Facilitate and review case management Core
CHCDEV005 Analyze impacts of sociological factors on people in community work and services Core
CHCDFV001 Recognize and respond appropriately to domestic and family violence Core
CHCLEG003 Manage legal and ethical compliance Core
CHCMGT005 Facilitate workplace debriefing and support processes Core
HLTWHS003 Maintain work health and safety Core
CHCDIV001 Work with diverse people Core
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety Core
CHCMHS013 Implement trauma informed care Core
CHCPRP003 Reflect on and improve own professional practice Core
CHCMGT002 Manage Partnership Agreements with Service Providers Elective
CHCCSM009 Facilitate goal directing planning Elective
CHCCSM014 Provide case management supervision Elective
CHCCSM015 Undertake case management in a child protection framework Elective
CHCCSM016 Undertake advanced assessments Elective
CHCPRT025 Identify and report children and young people at risk Elective

Assessment Methods: Written Assessments, Case Studies/Scenarios, Research Activities/Projects, Simulations/Role Play, Coaching Session (CS), Third Party Observation, Work Placement Tasks.

At Job Training Institute (JTI), our CRICOS-registered courses are delivered through 20 hours of structured, face-to-face instruction per week at our City Campus. Delivery is supported by interactive classroom activities, practical sessions, and limited online components.

This delivery model complies with:

  • Standards for RTOs 2015 (Clauses 1.2 and 1.3)
  • ESOS Act 2000 and National Code 2018 (Standard 7)
  • CRICOS registration requirements

Students’ learning is further supported with resources, practical exercises, and guidance to facilitate competency achievement in line with ASQA and CRICOS obligations.

To successfully complete this course, students must undertake a minimum of 240 hours of supervised work placement in a suitable community services setting. This provides valuable real-world experience and helps students build confidence in their professional practice.

Before placement: Students must attend a Simulation Class.

Additional Work Placement Requirements:

  • Working with Children Check (WWCC)
  • National Police Check (issued within the past 12 months)
  • COVID-19 Vaccination Certificate (minimum two doses, subject to placement requirements)
  • Annual Flu Vaccination Certificate
  • Apply First Aid (subject to placement requirements)

Students may be eligible for Recognition of Prior Learning (RPL) or Credit Transfer based on previous qualifications or relevant work experience. Please enquire during enrolment to determine eligibility. For further information, please speak to a Job Training Institute staff member or click here.

  • Advanced Diploma of Community Sector Management
  • Bachelor of Applied Social Science (Community Services)
  • Bachelor of Psychological Science (Honours)
  • Bachelor of Social Work
  • Bachelor of Community Services

  • Family Support Worker
  • Case Coordinator
  • Group Facilitator
  • Caseworker or Manager
  • Pastoral Care Counsellor / Manager
  • Client Service Assessor
  • Community Services Worker
  • Program Coordinator / Manager
  • Community Worker / Senior Youth Officer
  • Social Welfare Worker
  • Support Facilitator / Early Intervention Worker
  • Chaplain or Family Services Coordinator
  • Welfare Worker

JTI does not guarantee the following:

  • That a learner will successfully complete a training product on our scope of registration. Learners need to put effort in their study and completion of assignments, and JTI will provide the trainers and required resources to enable the learner to successfully complete their study.
  • A training product can be completed in a manner which does not meet the requirements of clause 1.1 and 1.2 of VET Standards 2015, e.g. in a shorter period of time than the AQF specifications.
  • A learner will obtain a particular employment outcome where this is outside the control of JTI. JTI is a training organisation and has no control of employment outcomes.

  • The course is delivered in line with ASQA Standards for RTOs 2015, the ESOS Act 2000, and the National Code 2018 to ensure international students receive high-quality education and support.
  • Students are informed of their rights, responsibilities, and support services in accordance with CRICOS obligations.

For more information, please check the International Student’s Handbook (available on the JTI Website).


APPLY NOW ENQUIRE